OZtrail Australia Website Terms and Conditions

These are the terms and conditions that apply when you use this website (our website), owned and operated by Adventure Operations Australia Pty Ltd, ABN 52 104 168 928 ("OZtrail", "we", or "us"). All rights are reserved.

By using our website, you signify your agreement to these Terms & Conditions. As these may be amended from time to time, please review this page regularly. Continued use of the website after any amendments signifies acceptance of the changes.

Purpose of the Website

Our website is provided for the purpose of selling OZtrail products and services and providing related information about outdoor equipment. While we strive to ensure the accuracy of the information presented, we do not warrant that it is free from error and reserve the right to correct inaccuracies when identified.

Liability and Indemnity

OZtrail does not exclude any rights or remedies available under the Australian Consumer Law or similar State or Territory legislation that cannot be excluded, restricted, or modified.

To the extent permitted by law, OZtrail's liability for any implied warranty or condition that cannot be excluded is limited to the following:

  • For goods supplied:
  • For services supplied:

OZtrail is not liable for indirect, incidental, special, or consequential losses or damages, including but not limited to:

  • Inability to access or use the website or any material on the website.
  • Unauthorized access to or alterations of your transmissions or data.
  • Statements or conduct of any third party on the website.

Benefits and Promotions

Benefits include discounts and promotions on items available through OZtrail's website at www.oztrail.com.au. The following terms apply to all Benefits and Promotional Activities:

  • Eligibility: Benefits are offered to Australian residents aged 18 or older.
  • Usage: One Benefit per transaction unless otherwise stated. Benefits must be redeemed at the point of sale and cannot be applied retrospectively.
  • Non-Transferable: Benefits cannot be sold, transferred, or redeemed for cash or any other instrument, including gift vouchers, gift cards, cheques, or credit notes.
  • Amendments: OZtrail reserves the right to vary, withdraw, or cancel Benefits and Promotional Activities at any time without notice.
  • Expiry: Benefits have an expiry date, after which they become invalid. OZtrail reserves the right to change expiry dates without notice.
  • Liability: OZtrail is not liable for any technical failures or issues beyond our control that prevent the redemption of Benefits.

Special Website Popups – Terms & Conditions

These terms and conditions apply to the Special Website Popups promotion for cart values over $250 on specific product categories at oztrail.com.au. By participating in this promotion, you agree to the following terms:

Eligibility Criteria:

  • This promotion is automatically triggered when a customer's cart reaches a value of $250 or more on eligible products from specific categories.
  • The promotion applies only to selected categories, which may vary at OZtrail’s discretion.

Promotion Activation:

  • A popup will appear when the qualifying cart value is reached, offering a unique discount code or special offer.
  • This popup is triggered only while qualifying products remain in the cart and the total cart value remains above $250.

Code Validity:

  • The provided discount code or offer is valid only if the qualifying products from the specified categories remain in the cart at checkout.
  • If qualifying items are removed or if the cart value drops below $250, the promotion will no longer apply, and the discount code will become invalid.

Exclusions:

  • Gift cards, shipping fees, and products outside the specified categories do not count toward the $250 minimum cart value.
  • This promotion cannot be combined with other offers, discounts, or promotions unless explicitly stated.

Promotion Availability:

  • OZtrail reserves the right to activate or deactivate the promotion at any time without prior notice.
  • The offer is available while stocks last and may be withdrawn or modified at OZtrail’s sole discretion.

General Terms:

  • The promotion is only valid for orders placed through oztrail.com.au.
  • OZtrail is not responsible for technical issues that may prevent the popup from displaying or the discount from being applied.
  • Misuse of the promotion may result in order cancellation.

For further information or inquiries about this promotion, please contact our customer service team at info@adventureoperations.com.

Specific Promotional Terms

  1. Free Gifts
    Available only with qualifying purchases. If the qualifying item is returned, the value of the free gift will be deducted from the refund if not returned in its original, unused condition.
  2. Product Bundles
    Discounts apply only when items are purchased together. Returns of individual items may void the discount.
  3. Add-On Savings
    Applicable only when the add-on item is purchased with a qualifying item. If the qualifying item is returned, the add-on discount is removed.
  4. Build Your Own Bundle
    Discounts apply when purchasing the minimum number of eligible items. Returns may void the discount.
  5. Product Volume Discounts
    Only valid when the minimum quantity is purchased. Partial returns may void the discount.
  6. Free Shipping Offers
    If returned items reduce the order total below the free shipping threshold, shipping costs will be deducted from the refund.
  7. Buy X Get Y Promotions
    One free item per customer per order. If the qualifying item is returned, the free item must also be returned or its value will be deducted.
  8. Discount Bundles
    Discounts apply only when all specified items are purchased together. Partial returns void the discount.
  9. Sign-Up Discounts
    Valid for first-time purchases only. Codes are single-use, non-transferable, and expire after a set period.

Returns and Exchanges

  • Forfeiture of Benefits: Any applied Benefits are forfeited if the qualifying item is returned.
  • Refund Adjustments: If promotional items (e.g., free gifts) are not returned, their value is deducted from the refund.
  • Exchanges for Lesser Value: Benefits will not transfer, and the price difference will not be refunded.
  • Bundle Returns: All items in a bundle must be returned together for a full refund. Partial returns may void the discount.

Privacy and Communication

By using this website, you accept OZtrail’s Privacy Policy. We are not liable for any misdirected, lost, or undelivered communications due to technical issues, including but not limited to network failures or software malfunctions.

Competition and Consumer Act Compliance

Nothing in these Terms & Conditions excludes or limits your rights under the Competition and Consumer Act 2010 (Cth) or Australian Consumer Law. Where legally permitted, our liability is limited to:

  • Supplying equivalent goods or services.
  • Payment of the cost of supplying equivalent goods or services.

Entire Agreement

This Agreement includes all promotional terms, including those for Special Website Popups. In case of discrepancies, OZtrail’s decision is final and binding.

This Agreement is governed by the laws of Queensland, Australia. Disputes will be handled under the jurisdiction of Queensland courts.

Contact Information

For any enquiries or assistance, please contact:

Adventure Operations Australia Pty Ltd
71 Charles Ulm Place, Eagle Farm QLD 4009
Phone: 07 3193 1110
Email: info@adventureoperations.com